Privacy & Cookie Policy

• Personal Identifiers: Name, gender, date of birth, nationality, and government-approved identification details where required.
• Contact Information: Email address, mobile or telephone number, and physical mailing address.
• Transaction Data: Payment-related details processed securely through our authorized payment gateways.
• Stay Information: Arrival and departure dates, room preferences, guest requests, and corporate affiliation data for business bookings.

• Processing, verifying, and confirming hotel reservations.
• Sharing essential billing details, booking confirmations, and invoice updates.
• Enhancing customer service, handling guest relations, and curating personalized stays.
• Complying with applicable laws, regulations, and lawful requests from authorities.

• Secure Protocols: We use industry-standard safeguards, including SSL encryption, to protect online transactions and personal details.
• No Selling of Data: Luxe Stayz does not sell, trade, or rent your personal information to third-party marketing companies.
• Limited Access: Personal information is available only to authorized team members and service providers who require it to perform their duties.

Our website may use essential, performance, and preference cookies to keep the site working, understand how visitors use it, and remember selected preferences. You can restrict non-essential cookies through your browser settings, although some website features may then work differently.

We may share only the information necessary to complete your booking with Luxe Stayz properties, authorized payment processors, technology providers, and government authorities where legally required. These parties are expected to protect your information and use it only for the stated purpose.

We retain personal data only for as long as reasonably necessary for reservations, guest service, legal compliance, accounting, and dispute resolution. You may contact us to request access to or correction of your personal information, subject to applicable legal requirements.

We may update this Privacy & Cookie Policy to reflect changes in our services, technology, or legal obligations. The latest version published on this page will apply.